You will have the option to cancel your order in the confirmation email. You can also contact our customer service team at support@spekoptics.ca. Please include your order number and reason for cancellation in your message.

Orders can only be cancelled before they have been shipped. If your order has already shipped, please refer to our return policy for further instructions.

Returns must be made within 30 days of receiving your order. Items must be unused and in their original packaging.

Return by mail

To initiate a return, please click this link and follow the instructions. Print the shipping label and drop off your package at a post office as indicated on your return form.

Note: Shipping fees apply to orders from Europe.

Refund process

Upon receipt of the returned item, we will inspect it to confirm it meets our return policy criteria. If the return is approved, a refund will be issued to the original payment method.

Link to start a return: start a return

Once your order is placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.

To track your package, use this link with your order number. If you don't have it on hand, contact our customer service team. Thank you!

https://spekoptics.ca/apps/aftership

Tracking information may not be available immediately after your order is placed. It can take up to 24 hours for the number to become active in our system. If you don't see updates right away, please be patient and check back later.

Lost packages

At SPEK, we work to ensure every order arrives in perfect condition. If your order is lost in transit, please contact our customer support team at support@spekoptics.ca with your order number and any relevant details.

Damaged packages

We understand the frustration of receiving a damaged package. If this happens, please notify our customer support team at support@spekoptics.ca within 24 hours of receiving your order and include photos of the damaged items or packaging.

We will review the documentation provided and, where applicable, arrange a replacement or refund.

Yes, we offer refunds within 30 days of purchase.

To be eligible for a refund, items must be returned in their original condition with all tags and packaging intact. Please note that no damaged products will be accepted.

We do not process direct exchanges.
If you would like to exchange an item, you must first return it, then place a new order for the model you want.

We offer free shipping on all orders of $100 or more.

Our standard shipping time to [Canada, United States] is 3 to 5 business days.

For international orders, shipping time is 7 to 12 business days.

Shipping fees, if applicable, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and time of year.

For any additional questions about our shipping policy, please contact us at support@spekoptics.ca.

You don't have to worry about customs fees. We cover them for you.

Covered purchase period: orders placed November 7 through December 31, 2025.

Deadline: you may initiate a return request until December 27, 2025.

Item condition: new, unworn, in original packaging.

Exclusions: gift cards and items marked Final Sale.

Process: contact us or open a return request via our portal before December 27. We will send you the label.

Note: our standard policy remains 30 days for purchases outside this period.

The Stryve LT and the Stryve share the same frame dimensions. The difference is in the lens.
The Stryve LT lens is slightly shorter, making it better suited for running.
The Stryve has a longer lens and an excellent ventilation system, making it the ideal choice for sports like road cycling.

Before wearing your SPEK sunglasses, take a moment to fit them properly for optimal comfort and maximum stability in motion.

Adjustable temples:

The temple tips are made with malleable silicone that easily conforms to the shape of your head, regardless of width.

Adjustable nose pad:

The nose bridge is also adjustable for a stable, personalized fit on any nose shape.

Our sunglasses are designed for quick, easy lens swaps.

Steps:

Removing the lens:

Gently pull on the top of the frame while applying slight outward pressure on the lens to release it from the frame.

Removing the nose bridge:

Press simultaneously on both sides of the inside of the nose bridge, then pull down to detach it from the lens.

Press this link to watch the demo video.

To extend the life of your sunglasses and maintain lens performance, follow these guidelines:

• Clean lenses regularly with a clean, dry microfibre cloth.

• Avoid rough or abrasive fabrics (t-shirts, towels) that can scratch the surface.

• If needed, use lukewarm water and a mild soap with no alcohol or ammonia.

• Never use glass cleaner or solvents.

• Always store your sunglasses in the hard or soft case provided, to protect against impact and scratches.

• Do not leave your sunglasses in intense heat (e.g. on a car dashboard in the sun).

Proper care ensures optimal vision and extends the life of your SPEK sunglasses.

Yes, ski goggle lenses are interchangeable. Some ski goggles feature our CRS MAG system, which allows magnetic lens swaps, while other models use a standard lens-change system without magnets.

To make the right selection, please refer to the comparison chart on the product pages.

Thank you!

To understand the differences between ski goggle models, refer to the comparison chart on the product page.

Here is the list of stores where you can find our sunglasses:

• Sports Experts Repentigny (Galeries Rive-Nord) — 100 boulevard Brien, Repentigny (QC) J6A 5N4
• Sports Experts Joliette (Galeries Joliette) — 1075 boulevard Firestone, Joliette (QC) J6E 6X6
• Sports Experts Sainte-Catherine (Downtown Montreal) — 930 rue Sainte-Catherine Ouest, Montreal (QC) H3B 1E2
• Sports Experts DIX30 (Brossard – Quartier DIX30) — 9405 boulevard Leduc, Brossard (QC) J4Y 0A5

Available in store at the following locations:

• Sports Experts — Sainte-Catherine (Downtown Montreal): 930 rue Sainte-Catherine Ouest, Montreal (QC) H3B 1E2
• Sports Experts / Atmosphere — Quartier DIX30: 9405 boulevard Leduc, Brossard (QC) J4Y 0A5
• Sports Experts / Atmosphere — Mail Champlain (Brossard): 2151 boulevard Lapinière, Brossard (QC) J4W 2T5
• Sports Experts / Atmosphere — Galeries d'Anjou (St-Léonard / Anjou): 7999 boulevard des Galeries d'Anjou, Montreal (QC)
• Sports Experts / Atmosphere — Atwater (Montreal): 1500 avenue Atwater, Montreal (QC)