You will have the option to cancel your order in the confirmation email. You can also contact our customer service team at the following address:support@spekoptics.ca. Please include your order number and the reason for the cancellation in your message.

Orders can only be canceled before they have been shipped. If your order has already been shipped, please refer to our return policy for further instructions.

Returns must be made within30 daysof receiving the order. Items must be unused and in their original packaging.

Return by mail

To return an item, please clickthis linkand follow the instructions. Print the shipping label and drop off your package at a post office as indicated on your return slip.

Note: Shipping fees apply to orders from Europe

Refund Procedure

Once we receive the returned item, we will inspect it to ensure that it meets the criteria of our return policy. If the return is approved, a refund will be issued via the original payment method.

Link to return an item: Return an item

Once your order has been placed and processed, you will receive a confirmation email containing your order details. This email will include a tracking number and a link to our tracking page.

To track your package, please use this link and enter your order number. If you don’t have it handy, simply contact our customer service team. Thank you!

https://spekoptics.ca/apps/aftership 

Tracking information may not be available immediately after you place your order. It may take up to24 hoursfor the tracking number to become active in our system. If you don't see any updates right away, please be patient and check back later.

Lost packages

AtSpek, we strive to ensure that every order reaches you in perfect condition. If your order is lost in transit, please contact our customer support teamat support@spekoptics.ca, providing your order number and all relevant details.

Damaged packages

We understand how disappointing it is to receive a damaged package. In this case, please contact our customer service teamat support@spekoptics.cawithin24 hoursof receiving your order and include photos of the damaged items or package.

We will review the documents you provide and, if necessary, arrange for a replacement or a refund.

Yes, we offer refunds within 30 days of purchase.

To be eligible for a refund, items must be returned in their original condition, with all tags and packaging intact. Please notethat we cannot accept damaged products.

We do not offer direct exchanges.
If you would like to exchange an item, you must first return it and then place a new order for the desired style.

We offer free shipping on all orders of $100 or more.

Our standard shipping time to[Canada, United States]is3 to 5business days.

For international orders, shipping takes7 to 12businessdays.

Shipping costs, if any, will be calculated and displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.

If you have any further questions about our shipping policy, please contact usat support@spekoptics.ca.

You don't have to worry about customs fees—we'll take care of them for you!

Eligible purchase period: orders placed from November 7 to December 31, 2025.

Deadline: You may submit a return request until December 27, 2025.

Item condition: brand-new, unworn, in their original packaging.

Exclusions: gift cards and items marked "Final Sale."

Procedure: Contact us or submit a return request through our portal by December 27; we will send you the shipping label.

Note: Our standard policy remains 30 days for purchases made outside of this period.

The Stryve LT and the Stryve have the same dimensions. The difference lies in the lens.
The Stryve LT’s lens is slightly shorter, making it better suited for running.
The Stryve, on the other hand, features a longer lens and an excellent ventilation system, making it an ideal choice for sports like road cycling.

Before using your SPEK glasses, it is important to adjust them properly to fit your face for optimal comfort and maximum stability while moving.

Adjustable arms:

 The ends of the arms are made of flexible silicone that easily conforms to the shape of your head, regardless of its width.

Adjustable nose clip:

 The nose bridge is also adjustable to provide a secure, custom fit, regardless of the shape of your nose.

Our glasses are designed to make changing lenses quick and easy.

Steps to follow:

Removing the lens:

Gently pull on the top of the frame while applying light outward pressure to the lens to release it from the frame.

Removal of the nasal support:

Press down on both sides of the bridge of the nose at the same time, then pull down to release the lens holder.

Tap this link to watch the demo video

To extend the life of your glasses and maintain the performance of your lenses, follow these tips:

• Clean the lenses regularly with a clean, dry microfiber cloth.

• Avoid rough or abrasive materials (T-shirts, towels) that can scratch the surface.

• If necessary, use lukewarm water and a mild soap that is free of alcohol and ammonia.

• Never use glass cleaners or solvents.

• Always store your glasses in the hard or soft case provided to protect them from bumps and scratches.

• Do not leave your glasses exposed to intense heat (e.g., a car dashboard in the sun).

Proper care ensures optimal vision and extends the life of your SPEK glasses.

Yes, the lenses in ski goggles are interchangeable. Some ski goggles feature our CRS MAG system, which allows for lens changes using magnets, while other models have a standard lens-change system without magnets.

To make the right choice, please refer to the comparison chart on the product pages.

Thank you!

To learn about the differences between the various models of ski goggles, please refer to the comparison chart available on the product page.

Here is a list of stores where you can find oursunglasses:

• Sports Experts Repentigny (Galeries Rive-Nord)— 100 Brien Boulevard, Repentigny (QC) J6A 5N4 
• Sports Experts Joliette (Galeries Joliette)— 1075 Firestone Boulevard, Joliette, QC J6E 6X6 
• Sports Experts Sainte-Catherine (Downtown Montreal)— 930 Sainte-Catherine Street West, Montreal (QC) H3B 1E2
• Sports Experts DIX30 (Brossard – DIX30 District)— 9405 Leduc Boulevard, Brossard (QC) J4Y 0A5 

Available in-store at the following locations:

• Sports Experts — Sainte-Catherine (Downtown Montreal): 930 Sainte-Catherine Street West, Montreal (QC) H3B 1E2
• Sports Experts / Atmosphere — DIX30 District: 9405 Leduc Boulevard, Brossard, QC J4Y 0A5
• Sports Experts / Atmosphere — Mail Champlain (Brossard): 2151 Lapinière Boulevard, Brossard, QC J4W 2T5
• Sports Experts / Atmosphere — Galeries d’Anjou (St-Léonard / Anjou): 7999 Galeries d’Anjou Boulevard, Montreal (QC)
• Sports Experts / Atmosphere — Atwater (Montreal): 1500 Atwater Avenue, Montreal (QC)